Privacy Policy
Privacy Policy: We ask that you read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Who we are: Cov Driving School Limited (Company No: 14321866) collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
The personal information we collect and use: Information collected by us in the course of providing our driving services to you, we collect the following personal information when you provide it to us: Services provided to:Types of Data taken:Ours uses of your data: Learners Full Name, Address, Contact Details, Email Address. In order to contact you and provide our services to you Date of Birth Driving Licence Number In order to book your theory and practical driving tests with the DVSA (where you request this) Other information you may provide, including health details. To determine the impact on your learning and/ or to tailor our services to you e.g. if you require a certain type of training vehicle (i.e. automatic car) or require extra support with preparing and taking the theory exams For operational and internal management and administration purposes Providing information required by or relating to audits, enquiries or investigations by regulatory bodies We collect most of this information from you directly. However, we may also collect information from: Parents, guardians, spouses, other family members or friends, where they are purchasing our services on your behalf, or as a gift for you; and Employers or Local authorities/charities where they are subsidising or funding you.
Who we share your personal information with: We will disclose the data we collect from you to the following third parties: Types of data: Name, email address, financial information (i.e. debit/credit card information) Name address contact details and email address Potentially all data submitted by you via our website will shared with wix.com our website support and development All data held by us is on a cloud-based hosting server which maintains all data held by us. We will disclose your personal information to third parties: If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request; or To protect our rights, property, or safety or those of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations. We will not share your personal data with any other third party.
How long your personal information will be kept: We will keep your personal data after we have finished providing our services to you. We will do so for one of these reasons: to respond to any questions or complaints made by you or on your behalf; to show that we treated you fairly; to keep records required by law. We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data. When it is no longer necessary to retain your personal data, we will delete or anonymise it.
Reasons we can collect and use your personal information: Under data protection law, we can only use your personal data if we have a proper reason for doing so, e.g.: for the performance of our contract with you or to take steps at your request before entering into a contract; to comply with our legal and regulatory obligations; for our legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
Your rights: Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to: access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address require us to correct any mistakes in your information which we hold require the erasure of personal information concerning you in certain situations receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations object at any time to processing of personal information concerning you for direct marketing object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you object in certain other situations to our continued processing of your personal information otherwise restrict our processing of your personal information in certain circumstances If you would like to exercise any of those rights, please: email, call or write to us (see below: ‘How to contact us’); let us have enough information to identify you (g. student reference number, full name or registration details), let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and let us know the information to which your request relates, including any account or reference numbers, if you have them.
Keeping your personal information secure: We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.